Last updated: August 10, 2026

This Privacy Policy describes how [Your Business Name] (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you visit our website, place orders, contact us, or interact with us through Amazon, Flipkart, Facebook, Instagram, WhatsApp, or other channels.

We operate as an online trading business specialising in print-on-demand and dropshipping of apparel and merchandise. We do not operate a physical retail store.

1. Information We Collect

Information you provide

• Name, email address, phone number, and delivery address when you place an order or contact us
• Account registration details on our website or WooCommerce store
• Custom design files, artwork, text, or instructions you upload for print-on-demand products
• Payment-related information processed by third-party payment gateways (we do not store full card details)
• Communications via email, WhatsApp, contact forms, or social media

Information collected automatically

• IP address, browser type, device information, and pages visited
• Cookies and similar technologies (see our Cookie Policy)
• Order history, cart activity, and website usage data

Marketplace orders

If you purchase through Amazon, Flipkart, or other marketplaces, those platforms may share limited order and contact information with us to fulfil your order. Their privacy policies also apply.

2. How We Use Your Information

• To process, fulfil, ship, and support your orders
• To print products according to your custom design requests
• To communicate about orders, delivery, refunds, and customer support
• To comply with legal, tax, and GST obligations (GSTIN: [GSTIN])
• To improve our website, products, and services
• To prevent fraud, abuse, or unlawful activity
• To respond to legal requests where required under Indian law

3. Legal Basis (India)

We process personal data in accordance with applicable Indian laws, including the Information Technology Act, 2000, applicable rules thereunder, and the Digital Personal Data Protection Act, 2023, where applicable. By using our services, you consent to the collection and use of information as described in this policy, except where another legal basis applies.

4. Sharing of Information

We may share information with:

• Payment processors and banks to complete transactions
• Courier and logistics partners for delivery
• Print-on-demand and dropshipping fulfilment partners
• Marketplace platforms (Amazon, Flipkart, etc.) where applicable
• IT, hosting, email, and website service providers
• Legal or regulatory authorities when required by law

We do not sell your personal data to third parties.

5. Data Retention

We retain personal data only as long as necessary for order fulfilment, accounting, tax, legal compliance, dispute resolution, and legitimate business purposes. Order and invoice records may be retained as required under applicable Indian tax and commercial laws.

6. Data Security

We implement reasonable technical and organisational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal data, or withdraw consent where processing is consent-based. To make a request, contact us using the details below. We may need to verify your identity before responding.

8. Children

Our services are not directed to children under 18. We do not knowingly collect personal data from children.

9. Third-Party Links

Our website and communications may contain links to third-party websites or marketplaces. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.