At TEESKULL, we stand behind the quality of every T-shirt we produce. If you are not completely satisfied with your purchase, we are here to help. Please review our return and refund policy below.
You have 30 days from the date of delivery to request a return. To be eligible for a return, your item must be unworn, unwashed, and in the same condition that you received it. All original tags must be attached and the item must be in its original packaging. Returns requested after the 30-day window will not be accepted.
The following items are not eligible for return or exchange:
To initiate a return, send an email to returns@teeskull.com with the following information:
Once we receive your request, we will review it and send a prepaid return label to your email within 24 hours.
Return shipping is free for defective or incorrect items. For change-of-mind returns, a flat fee of $5.99 will be deducted from your refund to cover return shipping costs.
Once you receive the prepaid return label, please ship your item(s) within 14 days. Returns sent after the 14-day window may not be accepted.
Once we receive and inspect your return, your refund will be processed within 5 to 7 business days. The refund will be issued to your original payment method.
You will receive an email confirmation once the refund has been processed. Please note that depending on your bank or credit card provider, it may take an additional few business days for the refund to appear in your account.
We offer free exchanges for a different size or color of the same design. If you would like to exchange your item, contact us at returns@teeskull.com within 30 days of delivery. We will arrange the exchange and provide a prepaid return label at no extra cost.
If you received a defective or incorrect item, please contact us immediately at returns@teeskull.com with photos of the issue. We will ship a replacement at no additional cost or issue a full refund, including any original shipping charges.
If your package arrived damaged, please report it within 48 hours of delivery by emailing returns@teeskull.com with photos of the damaged packaging and item. We will file a carrier claim on your behalf and send a replacement as soon as possible.
If you have not received your refund after 10 business days, we recommend checking with your bank or credit card company, as processing times may vary.
If you have done this and still have not received your refund, please contact us at returns@teeskull.com and we will investigate the matter promptly.
If you have any questions about our Return & Refund Policy, please reach out to us:
Email: returns@teeskull.com
Phone: +1 (800) 555-TEE